Important Change to Principal Group Benefits Transaction Processing

08-24-2023

Principal cares about the integrity and privacy of client and employee data. And as they provide more ways for you and your clients to do business with them digitally, they’re making a change to how they process certain transactions.

Effective Oct. 1, 2023, all new hire enrollment and employee terminations need to be processed on the eService platform—they’ll no longer accept paper forms. This is a faster, easier, and more secure way to process these transactions. And clients can take care of benefit management at a time that’s convenient for them.

What’s next?

• Review this guide for information on adding and terminating members.
• Take a look at these broker and employer overviews for a refresher on eService and setting up an online Principal account.

Questions?

We appreciate your business. For help with login credentials or additional support, call 800-843-1371.